FAQ - Frequently Asked Questions
This section of the site is powered by Fine Art America, world’s largest art marketplace and print-on-demand technology company. Payment processing, preparation and shipment of your order all handled by Fine Art America.
All your orders are shipped by Fine Art America and yes they ship all over the world. They have 14 manufacturing facilities located in five different countries. If you can receive a package via UPS or FedEx, then they can ship to you!
All products require 2 – 3 business days to print and manufacture before shipping. Products will ship from the manufacturing facility located nearest to your destination address. Gift cards are delivered instantly via e-mail. Please note – even if you select “overnight” as your shipping method, they still need the time (above) to actually print, assemble, and package your order. Everything at Fine Art America is printed and manufactured “on demand”. They don’t have any pre-made products sitting on the shelves.
Our return policy is very simple: If you’re not happy with a purchase, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we’ll issue a full refund for the entire purchase price. Please note – we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. If you’ve hesitated to purchase artwork online in the past, why not give us a try? You have nothing to lose!
As soon as your order ships, we’ll send you an e-mail confirmation with a tracking number included in the e-mail. We send the e-mail to the e-mail address that you provided when you placed your order.